Something is broken
Tell us the channel, roughly when it happened, and what you expected instead. If a post failed, the error we showed you is the fastest thing to paste.
Contact
Talk to a person
Email reaches us directly — there is no ticket queue to get stuck in. We answer within one business day.
What to include
So we can actually help
Billing or your plan
Write from the email address on the account. We can change plans, sort out an invoice, or cancel for you.
Your data
To request a copy or have everything deleted, email us from the address you signed up with. Full detail is on our data deletion page.
Before you buy
Say how many accounts you manage and whether clients need to approve posts. That is usually enough for us to tell you if we fit.
Already using Alprints?
Most account questions are quicker to answer from inside the app, where we can see the channel you are asking about.